If you are
about to make a purchase and discover a lower advertised
price offered by a local retail store on the same
available brand and model, let us know and we'll match
that price* on the spot.
Already bought? If an item you purchased is advertised at
a lower price at a local retailer, we’ll refund* you the
price difference from our own sale price, up to 30 days
after your purchase.
Either way, simply bring in proof of price while that
lower price is in effect.
Exclusions:
The Guarantee does not apply to our or our competitors'
free offers, limited-quantity items, open-box items,
clearance and Outlet Center items, mail-in incentives,
financing or bundle offers. The policy does not apply to
typographical errors or a competitor's price that results
from a price match.
FREQUENTLY ASKED QUESTIONS
What is considered a local retail store?
"Local store" refers to a competitor's retail
store that is in the same market and/or within a
reasonable distance of our store.
What
is considered "proof" of price?
If you have already purchased the item, the best way to
show proof of price is to bring in your original receipt,
plus the competitor's current ad. We reserve the right to
call the competitor's store to verify the lower price and
availability of the item.
How do you handle a price match if the competitor's
price includes a rebate, gift card or other promotional
offer?
The competitor's net purchase price is calculated by
deducting instant discounts taken at the register such as
instant rebates. Mail-in rebates and other deferred
savings are not deducted from the competitor's purchase
price.
What if the competitor does not have the item in stock
or has limited quantities of the product?
Sometimes a retailer will advertise a very low price for a
product but have only limited quantities in stock. If the
item is out of stock or the competitor has limited
quantities of an item, it is not eligible for price
matching. Likewise, if we have a product that is
advertised as being limited in quantity it will not be
eligible for price matching.
Are services eligible for price matching?
Due to the differences in services being performed, we do
not match competitors' service prices. This includes, but
is not limited to, services such as warranty, installation
and testing services.
Do you match
prices of Internet retailers?
If you find an Internet retailer with a retail store
honoring its own online prices, we'll match their price.
Internet-only retailers are exempt from our price-matching
program. Eligible items must be the same brand and model,
and currently in stock at the competitor's store.
We reserve the right to call the competitor's store
to verify the lower price and availability of the item,
including additional charges such as: shipping and
handling, set-up and service charges.
Exclusions:
Price Guarantee does not apply to third-party offers;
online auction sites; shipping charges; clearance, Outlet
Center and open-box items; special offers or promotions
such as mail-in incentives, gift-with-purchase and
financing offers; or typographical errors.
*Certain
Fair Trade Items will require discounts applied with EZ-Money
credits
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